Srinivas Yatirajam

... Interest Areas

  • Operations
  • Marketing
  • Analytics

... Education

  • Bachelor of Technology (Mechanical Engineering)


    Lovely Professional University

Shuvam Das

25 years

Having had a fruitful and full of learning stint at Amazon for 3 long years as a quality specialist, I have worked in multiple processes before becoming the SPOC (Single Point of Contact) for a process. Prior to that I secured admission into Lovely Professional University and pursued Mechanical Engineering.

... Work Experience : 37 Months

Amazon

  • Acted as first level support for address, geocode and static route management in Last Mile with multiple Transportation services along with other operational issues and activities related to transport
  • Other responsibilities included troubleshooting, diagnosing and fixing static route issues
  • Developing and monitoring solutions, updating, tracking and resolving technical challenges were few other important responsibilities
  • Analyzed basic case level inputs and identify predictors, causes of business-related problems and improve delivery and customer experience by case-level corrections
  • Have been part of several teams namely Address Solution, India Routing and World-Wide Routing
  • Lead a team of 8 members of a particular process named “North America Address Correction”

... Positions of Responsibility

  • Single Point of Contact (SPOC), Amazon
  • Student Placement Coordinator, Lovely Professional University
  • Manager of team Alpha Wolves (Kritansh), IIM Amritsar

... Achievements

  • Aces All Day, Amazon
  • Participated in Delta Cup
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Indian Institute of Management Amritsar
Punjab Institute of Technology Building, Inside Government Polytechnic Campus, Polytechnic Road, PO: Chhreharta, G.T. Road, Amritsar, Punjab 143105
Tel: +0183-2820040
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