IIM Amritsar

Interest Areas

Analytics

Education

Bachelor of Technology (Computer Science and Engineering)

Ajaj Kumar Garg Engineering College

Shivam Baghel

24 years

A creative, enthusiastic, and a smart-working individual with a strong academic background. I am passionate about Business Analytics and have appropriate experience and certification in Machine Learning, NLP and AI. With the past three years, I've worked as a Senior Analyst for HCL Technologies. I'd like to utilise my data science and business management talents to assist a company in making better data-driven decisions.

Work Experience : 36 Months

HCL Technologies

Lead and participated in multiple projects by completing and updating project documentation; adjusting schedules when necessary; determining daily priorities maintaining the 100% SLA.
Helpedinautomatingthealerthandlingprocedureoflongrunningjobs&systemrepliesbyremoving the dependency of human intervention and reduced the response time by 50%
Worked closely and collaboratively with senior stakeholders in examine existing systems/models.
Performed incident Management/Problem management on Zeke/Control -M and completed Change Task management by coordinating between teams and ensured the delivery of the required results
Shift Lead for the HCSC Project and ensured efficient, on-time delivery of project tasks & milestones
Created Weekly and Monthly performance reports; Followed proper escalation paths

Positions of Responsibility

Junior Member, Placements� Committee of IIM Amritsar
Shift Lead at HCL Technologies
Co-ordinator, Team Horizon-The Social Techno Managerial Society of AKGEC, Ghaziabad

Achievements

First Runner up in D2C igniters online Treasure Hunt Quiz Competition
Received Performer of the year (2019) � HCSC Project, HCL Technologies.
Certificate of Merit in the National Science Olympiad Test

Indian Institute of
Management Amritsar